Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to purchase  but in much smaller quantities, we recommend you to mail us to :sales2@tzdaqiu.com

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 3 days. For mass production, the lead time is 30-45 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please do discuss with us. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

TT Payment terms: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty 1)Since the date of sale,the warranty is 10 years; 2)Spare parts damaged,free replacement.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. If need special packing and non-standard packing requirements may incur an additional charge.